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Why should you have confidence in NB IT support?
Since 2002, NB IT-Support has been providing services on behalf of both private and well-established companies. Today, NB IT support is active in Munich area and helps many people to deal with digital media. Our many years of experience make our employees truly professional. We continually expand our knowledge to be constantly able to help you in the short term and solve your problem.
How fast do you react or how quickly do you arrive after the call?
Our response time is in AB zones between 1-2 hours from the time of your call.
AFreie Collaboration within HP Onsite support teams in the IT project at Carl Zeiss AG in Oberkochen, commissioned by IDM Germany / ELAN
– IT rollouts, data migration
– Hardware and software installations
– Incidents documentation
– Break & Fix, troubleshooting, user support
– 2nd Level and OnSite Support
– BlackBerry Support
AFreie Collaboration within Siemens IT Solutions support teams, commissioned by PerfectStaff GmbH
– IT rollouts, migrations, hardware and software installation (IMACD)
– 2nd Level Support and Field Services, Incidents processing
– Error analysis and correction, activity description in ticket system
– Creation of documentation for CAD software installations
– User support and briefing
– MS Office, and IBM Lotus Notes Support
AFreie Collaboration within Dispatching Team at Versatel / Ericsson Project in Stuttgart, commissioned by IDM Deutschland / GFT GmbH
– Coordination of the activities of the staff in Field Service
– Operational Dispatching Services
– NOC operations
AFreie Collaboration within internal UHD support team at Daimler TSS in Ulm / Stuttgart / Böblingen, commissioned by Computacenter GmbH
– 1st and 2nd level support, remote and on-site user support
– IT rollouts, data migrations, Lotus Notes migration to MS Exchange
– MS Exchange / Outlook / Lync 2010 Support and Troubleshooting
– Printer and plotter maintenance (HP, Lexmark), firmware updates
– Technical support, distribution and installation of software packages
– hardware asset management, AD user and resource management
– Troubleshooting, implementation of operational business
– Incidents processing, hardware repairs