– IT administration of Windows Server (AD, DNS, DHCP, GPO, WDS)
– IT rollouts, migrations, operational hardware, software and asset management according to ITIL, all-level support
– ServiceDesk: Incidents, problem and request management
– Planning and participation in IT boards, escalation management
– clients and server debugging, user support and briefing
– printer service, print server setup and support
– Client and server hardware repairs
– LAN and WLAN network support and extension
– Care of the Aastra (Mitel) VoiP telephone system